Terms & Conditions

Welcome! Thanks for visiting TravellerSpace.com. This section is here so that you know the rules for using TravellerSpace.com.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. Your attention is drawn in particular to the following:

  • Sections 9.5 and 11 which limit our liability in respect of our site;
  • Our Acceptable Use Policy
  • Note that any information on our website is for general guidance on laws, rights and responsibilities in respect of tenancies and renting. IT IS NOT LEGAL ADVICE. If you need more details on the law applicable to your circumstances, your rights or legal advice about what action to take, please contact a law center or attorney.

By browsing or using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Before we start…

TravellerSpace.com is a membership only site that connects traveller members with other members that have places they list that members may want to stay in around the globe. TravellerSpace.com is not a hosting site, booking services, agent or intermediary and does not collect or receive a fee for booking services through which a member may offer a Long term rental, short term rental or transient vacation rental unit. TravellerSpace.com does not permit on its site, under any circumstances, transactions by which members arrange use and payment.

  1. 1. Terms of website use

    1. 1. These terms (including our Acceptable Use Policy ) and our Privacy Policy apply to all those registering to use the TravellerSpace.com site (called "our site" in these terms). In this document, these terms, the Acceptable Use Policy and the Privacy Policy are referred to as "the Terms". They apply to all people using our site.
    2. 1.2. Our site is operated by TravellerSpace llc (we call ourselves "we", "us" or "our" in these terms).
    3. 1.3. The Terms apply to all and any use of our site and all and any reviews, comments, images, documents, correspondence and other communications or materials submitted to us or using our site ("Submission"). Please in particular review our [Acceptable Use Policy] which sets our requirements for the way in which you interact with our site.
    4. 1.4. By registering at our site you promise that you are at least 18 years of age. Our site is only intended to be available to users over 18 years of age and resident in the United Kingdom.

  2. 2. Other terms outside this document

    1. 2.1. These terms of use refer to the following additional terms, which also apply to your use of our site:
    2. 2.1.1. Our Privacy Policy , which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
    3. 2.1.2. Our Acceptable Use Policy , which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

  3. 3. Information about us

    1. 3.1. We are a limited liability company registered in Wyoming, USA, whose registered office is at 30 N Gould Street, STE 11273. Sheridan, WY 82801.

  4. 4. Changes to these terms

    1. 4.1. We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

  5. 5. Changes to our site

    1. 5.1. We may update our site from time to time, and may change the content at any time. However, please note that any of the content or features on our site may be out of date at any given time, and we are under no obligation to update it.
    2. 5.2. We do not guarantee that our site, or any content or features on it, will be available uninterrupted or will be free from errors or omissions.

  6. 6. Accessing our site

    1. 6.1. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You should make sure that you have copies of any Submissions before you send or upload them to our site.
    2. 6.2. You are responsible for making all arrangements necessary for you to have access to our site.
    3. 6.3. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

  7. 7. Your account and password

    1. 7.1. If you are provided with a username and password or any other piece of information as part of our security procedures, you must treat that information as confidential. You must not disclose it to any third party.
    2. 7.2. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    3. 7.3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at accountcompromised@TravellerSpace.com .

  8. 8. Intellectual property rights

    1. 8.1. We are the owner or the licensee of all intellectual property rights in our site, and in the material published by us on it (not including Submissions). Those works are protected by copyright laws and treaties around the world. All copyright and other intellectual property rights are reserved.
    2. 8.2. You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

  9. 9. Storing Your Information

    1. 9.1. Our site offers certain online storage features, for example for copies of images, inventory documents and other material relevant to your membership. Any such item is referred to as 'Vault Content' in this clause.
    2. 9.2. Except for material that we license to you, we don't claim ownership of any Content that is transmitted, stored, or processed in your account(s). We also don't control, verify, or endorse the Content that you ask us to store.
    3. 9.3. You hereby grant us the right to transmit, use and disclose Content posted on the Service solely to the extent necessary to provide the TravellerSpace service, as otherwise permitted by these terms, or to comply with any request of a court, governmental or regulatory body, as otherwise required by law.
    4. 9.4. By submitting any Content for storage by means of our site you promise to us that: (a) you have all the rights in the Content necessary for you to do so lawfully, and to grant the rights in this Section; and (b) the storage, use or transmission of the Content doesn't violate any law or these terms (including our Acceptable Use Policy).
    5. 9.5. You, not us, will be responsible for maintaining appropriate security, protection and back-up copies of the Content, which may include your use of additional encryption technology to protect the Content from unauthorized access. We will have no liability of any kind as a result of the deletion of, correction of, destruction of, damage to, loss of or failure to store or encrypt any Content.
    6. 9.6. You must immediately email us at unauthorisedcontent@TravellerSpace.com in the event you become aware of any unauthorized use of any Content. In the event of any such use by any third party that access through you, you will take all steps necessary to terminate such use. You will provide us with such cooperation and assistance related to any such use as we might reasonably request.

  10. 10. Disclaimer

    1. 10.1. The information on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must make your own enquiries and obtain specialist advice before taking, or refraining from, any action on the basis of the content on our site.
    2. 10.2. All Submissions are provided by users of our site (including hosts, travellers or agencies) and not by us. We cannot reasonably verify the accuracy of each one. We take no responsibility and assume no liability for any review or other material submitted by any user of our site. We are not responsible for any mistakes, defamation, omissions which you may encounter, or for any infringement of intellectual property rights by any such material.
    3. 10.3. Although we make reasonable efforts to update the information that we ourselves write and provide on our site, we make no representations, warranties or guarantees, whether express or implied, that any content on our site is accurate, complete or up-to-date.

  11. 11. Important - Limitation of our liability

    1. 11.1. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
    2. 11.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
    3. 11.3. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      • 11.3.1. use of, or inability to use, our site; or
      • 11.3.2. loss, corruption or inability to use any Content or Submission; or
      • 11.3.3. use of or reliance on any content or features made available on our site.
    4. 11.4. We have no liability to you for any loss of profit, loss of business, business interruption, anticipated loss of business opportunity, or any business loss.
    5. 11.5. We do what we reasonably can to prevent any malware being on our site but like any site provider, cannot guarantee the absence of malware from our site. Unless arising as a result of our failure to use all reasonable endeavors to prevent or remove malware on our site, will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
    6. 11.6. We assume no responsibility for the content of any websites or social media accounts linked to on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

  12. 12. Uploading content to our site

    1. 12.1. Whenever you make use of a feature that allows you to make submissions to our site, you must comply with the content standards set out in our Acceptable Use Policy
    2. 12.2. You promise that all your Submissions will comply with those standards, and you will be liable to us for any breach of that promise. This means you will be responsible for any loss or damage we suffer as a result of your breach of that promise.
    3. 12.3. All Submissions will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a license to use, store and copy that content and to distribute and make it available to third parties.
    4. 12.4. By making any Submission, you grant us the worldwide, non-exclusive, perpetual, irrevocable, royalty-free right and license to publish, display, reproduce, modify, create derivative works of and commercially exploit any Submission you make. We may freely use the Submission in any media (either currently known or developed in the future) and authorize others to do the same.
    5. 12.5. We will never voluntarily disclose any of your contact details in the context of a complaint about any submission you make, without your prior consent. We will only disclose your details if we are compelled to do so by a court order.
    6. 12.6. We will not be responsible, or liable to any third party, for the content or accuracy of any Submission posted by you or any other user of our site. You are solely responsible for your Submissions you make.
    7. 12.7. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy , or we receive a complaint about it.
    8. 12.8. The views expressed by other users on our site do not represent our views or values.

  13. 13. Photographs

    1. Photographs should depict the vacation rental as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information or images that would violate the privacy rights, intellectual property rights (including but not limited to copyright rights) or any other rights of a third party. We reserve the right to not display or to remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us.
    2. By submitting a photograph to us, the submitter represents and warrants that (a) it holds all intellectual property rights (including but not limited to all copyright rights), (b) that any people in the photograph have given permission for their likeness to be displayed in an online advertisement on the Site, (c) that the photograph accurately and fairly represents the subject of the photograph and has not been altered in any manner that would mislead a viewer of that photograph, and (d) that it will indemnify and hold harmless the Site from any cause of action arising from any misrepresentation with respect to any and all photographs so submitted or in the event of claims that the use of a photograph violates another party’s copyright.
    3. It is the submitters responsibility to obtain any and all permissions required to use, post and grant the foregoing rights in all photographic and other material used in its listings. The submitter warrants that it is the owner of the copyright in such material or is authorized by the owner thereof to grant to us the rights therein contained and agrees to provide any proof of such rights to us that we may request. Each submitter further agrees that we may reproduce in whole or in part any photographic material supplied by such member in the promotion of either such member’s property or the Site.

  14. 14. Member Eligibility; Accuracy of Information; Listing Practice Requirements.

    1. Our services may only be used by members who can form legally binding contracts under applicable law. If you are registering as a business entity, you represent that you have the authority to bind the entity to these Terms. Each member represents and covenants that all information submitted to us and to the Site during such member’s registration with the Site shall be true and correct. Each member further agrees to promptly provide notice to the Site by contacting us as provided above under “Contact Us” regarding any updates to any such contact information previously submitted by such member to the Site.
    2. In order to list a property on our site, members must comply with TravellerSpace’s standards and certain requirements including but not limited to:
      • Must maintain an accurate reservation calendar on their listing(s);
      • Must use commercially reasonable efforts to respond to all booking requests from travelers within 24 hours of receipt of a request for booking;
      • Must respond to a material number of inquiries and booking requests received in the interest of the traveler experience.

  15. 15. Additional Member Representations.

    1. Each listing member represents and covenants that: (i) it owns and/or has all necessary rights and authority to offer for rent and to rent the property listed by such member; (ii) it will accurately describe the subject rental property, will not fail to disclose a material defect in, or material information about, a rental property and will upon request, or otherwise from time to time, review the property listing content and location or geographic description to ensure it is accurate and not misleading.
    2. Upon our request, each member agrees to promptly provide to us such proof of personal identification, proof that the condition, location, or amenities associated with the property are accurately described in the listing, proof of ownership of the property listed on the Site, and/or proof of authority to list the property. If you are a tenant who is listing a home, condominium, or apartment, please refer to your rental contract or lease, or contact your landlord, prior to listing the property to determine whether your lease or contract contains restrictions that would limit your ability to list your room, home, condominium or apartment. Listing your home may be a violation of your lease or contract and could result in legal action against you by your landlord, including possible eviction.

  16. 16. Appearance in Search Results.

    1. We cannot guarantee that your listing will appear in any specific order in search results on the Site. Search order will fluctuate based on a variety of factors such as search parameters, listing quality, how frequently a calendar is updated, traveler preferences, member response time, reservation history, compliance with posted listing practice requirements, and other factors that we may deem important to the user experience from time to time.
    2. Listing appearance or order in any particular search result may also vary depending on the search criteria used by the particular traveler. We reserve the right to apply various search algorithms or to use methods to optimize matching results for particular travellers’ experiences and the overall marketplace.
    3. Search results and order may appear different on TravellerSpace’s mobile application than they appear on the Site. To optimize the search experience for both members and travellers and improve the matching process, TravellerSpace retains the right to run occasional tests that will be limited in duration but may alter how we display listings and search results.

  17. 17. Legal Complaints or Objections

    1. 17.1. If you have any complaints or objections of a legal nature to material or content (including Submissions) on our site, including if you believe that material or content on our site is defamatory or infringes your intellectual property rights (including copyright or trade mark rights), please contact us immediately with a statement by email in accordance with our [link] Visitor Submission Complaints Procedure.

  18. 18. Viruses

    1. 18.1. We do not guarantee that our site will be secure or free from bugs or viruses.
    2. 18.2. You are responsible for configuring your information technology, computer programs and platform in order to access our site. You should use your own virus protection software.
    3. 18.3. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

  19. 19. Third party links and resources in our site

    1. 19.1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Examples are information sourced from local authorities, the police, or educational establishments.
    2. 19.2. We have no control over the contents of those sites or resources.

  20. 20. Disputes: Arbitration

    1. TravellerSpace llc right to amend these Terms, in whole or in part, at any time as set forth below in Section 22 does not apply to this "Disputes; Arbitration" section. The version of this “Disputes; Arbitration” section in effect on the date you last accepted the Terms controls.
    2. TravellerSpace is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section. You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Site, any dealings with our customer experience agents, any services or products provided, any representations made by us, or our Privacy Policy (“ Claims ”) by contacting TravellerSpace Customer Support or 1-800-413-1531. If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below.
    3. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys’ fees and costs), and must follow and enforce these Terms as a court would.
    4. Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, our subsidiaries, users or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms, regardless of whether prior versions of the Terms required arbitration.
    5. Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Arbitration Consumer Rules (together, the “AAA Rules”). Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, except as provided in this section. If your total Claims seek less than $10,000, we will reimburse you for filing fees you pay to the AAA and will pay arbitrator’s fees. You may choose to have an arbitration conducted by telephone, based on written submissions, or in person in the state where you live or at another mutually agreed upon location.
    6. By agreeing to arbitration under the AAA Rules, the parties agree, among other things, that the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive power to rule on any objections with respect to the existence, scope, or validity of the arbitration agreement or to the arbitrability of any claim or counterclaim
    7. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your Claims to “TravellerSpace’s Legal: Arbitration Claim Manager,” at TravellerSpace, llc., 30 N Gould Street, STE 11273. Sheridan, WY 82801 . If we request arbitration against you, we will give you notice at the email address or street address you have provided. The AAA's rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879.
    8. Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial . The Federal Arbitration Act and federal arbitration law apply to these Terms. An arbitration decision may be confirmed by any court with competent jurisdiction.

  21. 21. Trade marks

    1. 21.1. "TravellerSpace" and the "TravellerSpace" logo are trademarks of TravellerSpace llc.

  22. 22. Contact us

    1. 22.1. To contact us, please email info@TravellerSpace.com.
    2. Thank you for visiting our site.